Well is this on battery or charger? Or both? Also what does it do during that 37 second period? And what is the make and model?
It’s on both and it just shows the normal screen during the 37 second period. I think it’s a HP model 655 C4X80EA. Also I tried opening the laptop yesterday and it was working and seeming normal but then it shut off automatically again after 2 minutes or so (I wasn’t counting). The battery was fully charged as well.