laptop plugged in but not charging

Jennifer Glen

Estimable
May 14, 2014
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4,510
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i have a windows 10asus laptop whenever i put the charger out after a while my laptop will turn off but when i connect the charger its orange and eventually just flashes
 
Hi,

It seems like the AC adapter is faulty already but please do try these troubleshooting steps that may help.
- Start by doing a test with the AC adapter and battery.
- Remove the battery off the laptop then plug it in directly to it's AC adapter and see if it will boot up or not.
- If the laptop will boot up with just the AC adapter connected that means it's still working.
- But if the laptop will not boot up with just the AC adapter connected, do also try a different AC adapter that has the same voltage and see if it will boot up or not.
- If the laptop will not boot up with just the AC adapter connect that only means that the charger needs to be replaced.
 
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