Question laptop problems

Nov 9, 2023
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0
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I bought a laptop but my browser and my laptop screen keeps on blacking out and the people who sold me on Lenovo Concept Store Festival Mall & PC Express didn't fix the problem. Is it the laptop or an OS problem? Coz Im not getting a good resolution from their CS people
 
Nov 11, 2023
1
0
10
I bought a laptop but my browser and my laptop screen keeps on blacking out and the people who sold me on Lenovo Concept Store Festival Mall & PC Express didn't fix the problem. Is it the laptop or an OS problem? Coz Im not getting a good resolution from their CS people
I just wanted to warn you about Lenovo trying to sell upgrades to your warranty. My experience: the person on the phone at Lenovo lied about what the warranty entailed. After spending (was $160) $80 on leveling up the warranty, I was told I had to wait 30 days & after waiting 30 days was told the previous issues were not covered. It disgusts me that service reps can lie to you, and then when you receive the warranty and read the fine print, any prior information is void.
 

sycoreaper

Honorable
Jan 11, 2018
18
1
10,560
I just wanted to warn you about Lenovo trying to sell upgrades to your warranty. My experience: the person on the phone at Lenovo lied about what the warranty entailed. After spending (was $160) $80 on leveling up the warranty, I was told I had to wait 30 days & after waiting 30 days was told the previous issues were not covered. It disgusts me that service reps can lie to you, and then when you receive the warranty and read the fine print, any prior information is void.
That's why you get everything in writing, review it and then purchase. Buying anything over the phone is begging for problems.
 
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