WR2 :
Hello bigdave43;
It's not possible to to determine the problem from the information you provided.
what i done was replaced my lcd screen with the same one that i purchased on line,, upon doing so i took my time putting the new one back in and everything worked perfect.. So i figured i would check the webcam and nothing so i contacted gateway and i explained it to them and they said it may be the drivers,, so they sent me the drivers and i downloaded them and installed them!! no my question is does the webcam have to match the lcd screen in order to work,,i guess are they supposed to be capadible,,