Laptop Randomly Shuts Down While Playing Games

masterstar24

Commendable
Aug 3, 2016
2
0
1,510
0
My gaming laptop (Samsung NP350V5C-T01US) randomly shuts down while I am playing games. I have tried updating the drivers and resetting the Laptop but nothing has worked. I have tried getting a cooling fan and it has not helped So I do not think it is overheating. There are no messages when it shuts off, the screen just goes blank.Please Help Thank you.
 

hang-the-9

Titan
Moderator
90 C is pretty hot, for many CPUs that is close to when it starts to shut down. If you can do it, take apart the system, remove the heatsink, clean it off and the CPU, apply new thermal paste, check things again.
 

masterstar24

Commendable
Aug 3, 2016
2
0
1,510
0


Max temp for package 72 celsius

Edit during use about 90

Edit 2 After using the laptop for about a day I got a max reading of 43 Celsius on the graphics card
 

hang-the-9

Titan
Moderator
90 C is pretty hot, for many CPUs that is close to when it starts to shut down. If you can do it, take apart the system, remove the heatsink, clean it off and the CPU, apply new thermal paste, check things again.
 
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