Laptop shuts down

[Timtniet]

Hello I have an older Dell Inspiron 5010 that randomly shuts. Down. The laptop doesn't feel warm to the touch, the fan runs, I used a compressor to clean it out. I've run several antivirus progs. Ran Chkdsk and sfc.It happens after 30 or so minutes of internet use. Any ideas?

 

[webworkings]

Feeling hot or not, have you tried running any monitoring programs to make sure the temps are not hight?

 

[Timtniet]

Feeling hot or not, have you tried running any monitoring programs to make sure the temps are not hight?

Yes I've started running Core Temp. I do get a warning every once in a while. The laptop seems to shut down even when I don't get a warning. I really want to avoid opening the comp up again to clean it (It seems every time I do it goes back together poorly . I tried a compressor and vacuum on the outside. Do you think that's not enough?

 

[webworkings]

If it isn't overheating, then I would suggest you do some good deep scans for viruses and malware. Should you not find anything, try loading the computer in "Safe Mode" and see if it runs fine.

NOTE: A lot of programs won't work in "Safe Mode". It restricts access to programs to help you repair and resolve issues. If the problem involves any installed programs, and it doesn't happen in "Safe Mode", then I would suggest removing those programs, and see if things improve.

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.