laptop thermal overload

[Robert RN]

bought laptop from curry`s backed up with usb stick tried to get to work wrong password put in took back to shop re-istalled windows got home tried bios password protected took back to shop asked for money back said no and put laptop back in packaging said take it home when got home 2hrs later checked it had been left on and had cut out on thermal overtload.

 

[Someone Somewhere]

This is about when you take this to the police.

Was the laptop new, or second hand?