hello everyone,
laptop is an ASUS X550CA.
i installed 8.1 pro on my laptop as a new install. laptop originally came with 8. after a messy upgrade to 8.1 (multiple boot partitions etc..) i just went ahead and got a new os.
the problem is, the laptop wont wake up after i open the lid. the computer continues to run, and ive tried to shut down by navigating to shutdown with the black screen: Win button + X, Shutdown or Sign out, Shutdown, but no luck.
can someone guide me in the right direction? am i missing the power management driver/software? i have options for wake on lid open through windows power management but that did not fix the issue.
thank you
laptop is an ASUS X550CA.
i installed 8.1 pro on my laptop as a new install. laptop originally came with 8. after a messy upgrade to 8.1 (multiple boot partitions etc..) i just went ahead and got a new os.
the problem is, the laptop wont wake up after i open the lid. the computer continues to run, and ive tried to shut down by navigating to shutdown with the black screen: Win button + X, Shutdown or Sign out, Shutdown, but no luck.
can someone guide me in the right direction? am i missing the power management driver/software? i have options for wake on lid open through windows power management but that did not fix the issue.
thank you