Laptop "YOUR PC RAN INTO A PROBLEM" solution please!!!!

delwar1234

Estimable
Dec 7, 2015
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4,510
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I have a Dell Inspiron 14R. The Laptop starts up normally, but after 5 minutes or so it says "YOUR PC RAN INTO A PROBLEM" and the screen turns blue and the laptop gets completely hanged......

I have done servicing this laptop two times but still not able to figure out where the problem is.....

Someone please tell me what to do....
 

hang-the-9

Titan
Moderator
What did "servicing this laptop two times" involve doing exactly?

If neither of those were reinstalling Windows clean, do that. If you can't get to the system to backup your files first, you can remove the hard drive, install a new one and install Windows on that so you don't lose your files.
 

hang-the-9

Titan
Moderator
What did "servicing this laptop two times" involve doing exactly?

If neither of those were reinstalling Windows clean, do that. If you can't get to the system to backup your files first, you can remove the hard drive, install a new one and install Windows on that so you don't lose your files.
 
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