Oh sweet mother of pearl, what have they done to this app...
I read many reviews about these apps and basically it came down to Lastpass for the family functionality. As one person said earlier, I have no problems on my pc with this app. If you are ONLY going to use this at home on a pc, go for it. However, the good times end right there!
On my android, its OK. On my wifes iPhone Xr, its dog poo! Right now I'm battling through duplicates. It has happened TWICE on her phone and I don't know why. So yes, I have 4 of every site on her phone... that's 4 for all her sites AND 4 for all my sites!!! That's just one issue with the app, the other most relevant issue is that even though I have made her an administrator, had her accept the admin invite, set her delay time to zero, logged out, logged in, refreshed, reloaded everything - SHE STILL DOES NOT HAVE PERMISSION TO COPY A PASSWORD!
The worst part, their support is practically non-existent! No way to call anyone, you can only email support AFTER going through their NEW FAQ support site - and its terriible!!! They use something called LogMeIn and it is just AWEFUL! They rarely have the question your looking for and the info the do have is out of some top secret manual only they see and they use the idex as a FAQ section... LogMeIn is Just Terrible! I've tried twice to get help in the past month and have yet to receive an answer or a reply other than the generic email "we received your question"
Oh wait, your smart though. You think I'll use a search engine and peruse the search results to find a link to answer your question - ha ha ha ha ha ha ha!!!! Most of those now default to the main page for their new FAQ crappy LogMeIn support site.
Its just mind bending how BAD their support is.
Please don't make the same mistake I did, Don't use this service.