Launcher Error on TCL TV

Erwin21

Prominent
Apr 19, 2017
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Please help launcher error keeps on poping but the TV is still working. Local Technician told us that it is a virus that infected the main board therefore it needs to be replaced. TCL TV is still functioning but I can't go to "Home" button because of the error.
 

Erwin21

Prominent
Apr 19, 2017
3
0
510
0


The TCL Model is LE46E5500F3DE. I tried to search the factory reset based on its user manual but I can't find it under settings-system menu. Suppose to be located when I press the home button but the "Launcher Error" appears every time I do it.
 
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