First I would try seeing if any other devices will connect to that particular WiFi. If they do, then it is your device. If they don't, then it is is either the modem/router or the ISP.
Also,have you tried updating the drivers on your device?
Thank you for your information. Yes, everything else connects easily to my router. Now I understand better that it is either the Lenova hardware or software that has the glitch. I will re-try updating the software, it has been a while since doing that step. Supposedly my device passes some remote pinging test that ISP tried. Its crazy, but made my "'laptop" a virtual desktop,