Solved! Lenovo ideapad screen + fan isn't working but it's still turning on

[Michelin_1]

My lenovo laptop is charging fine and the lights are suggesting that the laptop is turning on when I press the power button however the screen stays black and the fans don't turn on but I can hear the internals working and I have turned it off and on but the problem persists, any help would be appreciated?

 

[webworkings]

Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.

 

[Michelin_1]

Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.

 

[Michelin_1]

I did what you recommended but the laptop screen and the external monitor are both still black, it is a new laptop only a few months old so this is a pain

 

[webworkings]

If it is new then contact the manufacturer as it should still be under warranty.