lenovo laptop freeze during gaming with an error sound

Oct 27, 2018
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sometimes yeah but the last time it froze it wasn't overheating
 

mtracy1991

Great
Nov 6, 2018
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So what measures have you done to troubleshoot?

Have you done any Windows Updates prior to it happening?

Have you thought about running a clean install?
 
Oct 27, 2018
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I would rather not do a clean install now

no windows updates

changed power options to best performance and still problem persists

sorry i am not a professional but when the pc is overheating it's kinda obvious because the case becomes hot
 

mtracy1991

Great
Nov 6, 2018
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Ok, my best bet would be to log your freeze times with a time. Or if you know already, Search Event Viewer on your PC, open it up click Windows Logs > System and this will give you some information regarding any kind of freeze and what is going on with the PC Prior to it. Also, run task manager and view the CPU, and physical memory usage when playing games.
 
Oct 27, 2018
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in event viewer i found this warning : "La résolution du nom beacons.gcp.gvt2.com a expiré lorsqu’aucun des serveurs DNS configurés n’a répondu."

this what my pc performance looks like right now: http://imgs.fyi/img/6ugd.png

both game and chrome are open when i am playing chrome is in background





 

mtracy1991

Great
Nov 6, 2018
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Try and get the PC to freeze then view the event viewer at this point. Also, I would say clean install as I had the same issues as you with my previous laptop.
 
Oct 27, 2018
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[/quotemsg]

Try and get the PC to freeze then view the event viewer at this point. Also, I would say clean install as I had the same issues as you with my previous laptop. [/quotemsg]

how do i do that? pc completely freeze and can't click anything until i restart

 
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