lenovo t410, black screen

[Nikon1234]

Hi. Guys:

I need your help here. I have bought a refurbished lenovo t410, dual core, 4g memory, 320g hdd in Oct. 2015. I think recently the computer was hit by virus. Now my screen become 'black'. I could connect it to an external display, but my laptop screen is black. I tried to restore it to factory status, at the last step of the factory restore, it will ask to restart, it then will kept this black scree 'forever'. I suspect that the original screen is good because when I first turned it on, it briefly showed 'Thinkpad', then a brief green screen, then the total 'black' screen. Also, when I connected it with an external display, when I toggled on the external display, I occasionally saw the login screen on my laptop screen, and very quickly, it went to 'black'.

Could anyone give me some advice to start my diagnosis?

Thanks.

Dan

 

[Laptop_Nerd]

Hi,

It seems like a display problem already but please do try these troubleshooting steps that may help.
- First is to do a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If the same problem will persist, connect it again to an external monitor then press the Windows key + P at the same time and select "Computer Only" then press Enter and see if the display will go back into the built in display.
- If all these will not work I would suggest opening the laptop and checking the ribbon cable that connects the LCD to the motherboard.
- And lastly, if all these will not work I would consider replacing the built in display.

 

[Nikon1234]

Hi. Laptop_Nerd. Thanks for the advice. I have tried first two choices but with no luck. I am considering to check the ribbon cable, and anticipating to swap out of the lcd screen. Where is the best place to buy lenovo t410 screen. I checked neweggs but did not find any. I also checked amazon, the cost is $60 for the screen. It is kink of expansive, I only paid $180 for the refurbished t410. Also, could I use t420 screen for this t410, since T420 has a higher resolution.

thanks.

Dan

 

[hang-the-9]

$60 is normal for a replacement screen. Don't think the 420 screen will work but if you have one you can try it.