Lenovo Yoga 2 13' USB Port

[Bill06]

Hello.
I have a problem with the right USB port. I plugged a printer cable and the blue plastic part of the USB port has broked and it is now unusable.
I just ask to the warranty if a repair is possible but while I am waiting for them I would like to know if there is a possibility to repair it and if it is difficult.
Thanks for your answers.

 

[Vympel]

I'm guessing, but the USB port is probably welded to your motherboard since it's a ultrabook.
Therefore, you won't be able to repair it at home, if you're covered by warranty, leave it for Lenovo. you might void it pretty easily.

 

[Entomber]

if you attempt repairs on your own, you may void your warranty as well. You should prefer the Lenovo warranty support.

 

[Bill06]

OK thanks. Lenovo is asking for 400 Euros to repair it and claims it is not Under their warranty.
I will not repair it since I just bought this PC 3 months ago for 650 Euros and in my opinion I made a normal use of it.
Neither Amazon nor Lenovo wants to do anything for it. They claim it is not Under Lenovo warranty neither Under the failure warranty. They both say I made a wrong use of the PC and broke it myself... My fault : I did not took the breaks guarantee...

 

[Entomber]

The best way to get a warranty replacement is to say "it broke and I don't know why" instead of trying to explain to them "well I plugged something into it and it broke" because damage that you cause through improper usage is not covered under the warranty.

 

[TonyVCarter]

This is a common fault and Lenovo in the USA issued a global fix instruction.
I just got my Yoga back from repair today, all done under warranty.
They replaced the motherboard and completely reset up the computer again including a BIOS update.
Very pleased with the service provided by Medion who are part of Lenovo and who did the repair.