LG Controller sensor problem

mikemasonkuk

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Jan 25, 2018
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Hello, I've been given a LG TV which has a problem with remote controls. When I plug my Blu-Ray player into the mains. The TV remote control does not work properly (even without turning the Blu-Ray player on). I need to get within about 5 feet of the TV in order for the remote to work. This is also true for the Blu-Ray remote. I need to get within 5 feet of the Blu-Ray player for the Blu-Ray player to be able to pick up the remote control.

When the TV is disconnected from the mains. The remote for the Blu-Ray player works fine. I can stand 20 feet away and it'll work properly.

When the Blu-Ray player is unplugged from the mains. Most of the TV controller buttons works properly. The TV guide button doesn't work properly and neither does the direction arrows. They work absolutely fine when I'm about 5 feet away from the TV.

I've cleaned the remote control and put in new batteries.

Does anyone know what this problem is? Thanks!
 
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