Question Locked out of old Lenovo laptop

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Dec 10, 2020
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Old Levono 100s 14BR laptop, can't remember pin number or user name, so can't get in to computer. Even with rebooting, safe mode, troubleshooting...always takes me back to account/login page. I would even totally reset it. Used every idea I could Google. Ready to take it to a professional, unless, perhaps, you have an idea? Needs to be step by step. Thanks!
 

AlHuneke

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Jul 7, 2020
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You don't need to. There's a summary I made for a previous question. There are numerous pitfalls along the way so you may run into a snag. If you don't need to preserve the data, there is no risk of damage and a shop could finish for you. If you need to preserve the data, you need to go to a shop. Give me a few minutes to find the old post and I"ll copy it here.
 
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