Looking for a solution

[aromal.rajeev20]

I have a Panasonic phone.Once I downloaded UC browser .when I uninstalled the browser my photos and videos in gallery suddenly disappeared.Photos and videos are showing in the file manager but not in the gallery.New images and videos are also not showing in the gallery.Only in file manager.

 

[webworkings]

Did you try restarting (turning off and back on) the phone? Sometimes that is all it takes.

Occasionally when you uninstall an app, it messes with the phone's settings a big. That is why I always recommend you restart (turn off and back on) a phone after uninstalling anything.

 

[aromal.rajeev20]

I restarted the phone but still images are not showing in gallery.

 

[webworkings]

Are you certain the images are on the phone or the SD card still? If they are, try going into your gallery settings and see if it is set to look on both the phone and the card.

 

[aromal.rajeev20]

I don't have an SD card.It is in the phone memory.

 

[webworkings]

OK. Are you certain they are in the correct folder for the gallery to locate them? Or were they perhaps moved?

Also, are these photos and videos that you downloaded or created on the phone?

 

[aromal.rajeev20]

OK. Are you certain they are in the correct folder for the gallery to locate them? Or were they perhaps moved?

Also, are these photos and videos that you downloaded or created on the phone?

 

[aromal.rajeev20]

Downloads are also showing in the downloads app.But they are in file manager .Camera photos are in DCIM.

 

[webworkings]

Have you checked the phone for viruses and malware?

The only other thing can think to try is to move all the files over to a computer, via USB cord, and save them there. Then go into "Settings" and "Apps" and delete all data associated with whatever app(s) you are trying to view the files through. The restart the phone and move the files back.