Looking for help

So I am guessing you were trying to root the phone? That is what would cause this. It should be giving you a few options as well like, "reboot system now", "apply update from SD card", "wipe data/factory reset", and"wipe cache partition".

Try the following...

Turn the phone off, then hold down the "Volume Down" button at the same time as the "Power" button. When the warning screen pops up, hit "Volume Up". Now you should now be in download mode.

From here you should be able to download the phones OS.
 
So I am guessing you were trying to root the phone? That is what would cause this. It should be giving you a few options as well like, "reboot system now", "apply update from SD card", "wipe data/factory reset", and"wipe cache partition".

Try the following...

Turn the phone off, then hold down the "Volume Down" button at the same time as the "Power" button. When the warning screen pops up, hit "Volume Up". Now you should now be in download mode.

From here you should be able to download the phones OS.
 

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