You can't reset the device if you can't get it to turn on and stay on. It has to be able to be turned on to reset. If under warranty, I would have it looked at by the manufacturer. If not, then try a local tech.
You can't reset the device if you can't get it to turn on and stay on. It has to be able to be turned on to reset. If under warranty, I would have it looked at by the manufacturer. If not, then try a local tech.