Loud hum from Bose Cinemate 15 home theater system

Michael_377

Commendable
Aug 7, 2016
2
0
1,510
0
I have had this system for one month. I has now developed a loud hum from the sound bar and the base unit.
 

basroil

Honorable
DVDs through what? HDMI? analog cables?

First, just make sure ALL analog components are connected to the same surge protector. Only deal with Bose once you know it's not your (direct) fault
 

Michael_377

Commendable
Aug 7, 2016
2
0
1,510
0
I don't think that system has optical input. I'm going to call Bose tomorrow. The TV sound is good enough for regular programming. The sound from DVDs and NetFlix seems to be the problem and my wife and I are somewhat hard of hearing, hence the Bose system.

Thanks, though.
 

basroil

Honorable
DVDs through what? HDMI? analog cables?

First, just make sure ALL analog components are connected to the same surge protector. Only deal with Bose once you know it's not your (direct) fault
 
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