News Massive Verizon outage — live updates and what to do with iPhone in SOS

[tyler524]

It's Apple or something between Apple and Verizon. I haven't switched to an IPad, so I checked my Samsung Tablet. I have connection without needing my Wi-Fi. I have an iPhone 14 pro max.

This is happening on Android devices as well. It is just inconsistent as my fiancee and I both have Pixel 7 Pro phones on Verizon, and she has service while I don't. She doesn't have 5G.

 

[KCOne]

Verizon Wireless customers are waking up to issues with their service, with some reporting that they're unable to make phone calls, while others say their phone is in SOS mode.

Massive Verizon outage — live updates and what to do with iPhone in SOS : Read more

1 phone in the house is in SOS mode, 1 is not and we are in Oregon

 

[gomezmartin7701]

Verizon Outage in New Mexico since 9:00 am this morning, we only have SOS mode on Iphone 14, but my Iphone 12 for work has Verizon LTE service...

 

[Sunshine0522]

I have been in SOS mode in Nashville, TN with Verizon since 10AM CST. Others around me who have Verizon aren’t having this issue. I believe this is randomized? One of my daughters is in SOS mode, while the other isn’t. They are in the same city in Southern Indiana.

Any idea of an ETA ?

 

[JudyO]

I have a Samsung S23U phone on Verizon. My message when I try to make a call is "Your phone is not registered on a network, so you can only make emergency calls.

 

[DesertRat7189]

Total blackout in Southern California.

Same in New Mexico.

 

[hamdrew608]

Declining reports in Down Detector doesn't necessarily correlate to a reduced outage. Those already affected are unlikely to report again, and those visiting Down Detector already seeing spiked reports may be disinclined to add their own.

 

[john_velasco]

I can make outgoing calls no problem, my issue has been in receiving them. Anyone trying to call me gets "this number is not in service."

Is anyone able to do anything with Wi-Fi calling?

 

[thunderdan602]

Been out all morning. I made my last text before 8 AM here in Phoenix, AZ. I’m on an iPhone 15 PM. I’ve been unable to make phone calls or text since. It’s now 12:17 here. It’s weird my daughter also has an iPhone and she can text me and I can respond. And for some reason, the Wi-Fi on my phone is not working. Even though it’s enabled on my phone and I have very good Wi-Fi here at home.

 

[lyoungaz]

I'm in Phoenix, AZ area. We have 7 phone on our Verizon account and half of them are affected. I cannot text or call even on wifi.

 

[jthune]

I really wish I didn't switch from Cricket (AT&T) to Verizon about a year ago. First they sent me a phone with a non Apple screen, then the discounts they promised, that I have screenshots of, never applied. So many dropped calls and network issues I'm disgusted with these liars and cheats. I want out of my contract but can't afford to hire a lawyer.

 

[Laurenmc2985]

Verizon has told news outlets that you can use WiFi calling on a regular WiFi network which is false. Due to the nature of this failure, WiFi calling is also broken. To add insult to injury, no texting is working at all so 2 factor authentication is not working either. So you cannot log into anything requiring it including your Verizon account. Verizon needs to allow their own authentication code to work through the app on a WiFi network when the cellular network is down so you can get into your Verizon account for support. It's ridiculous that you cannot. Poorly thought out system.

We need to be allowed to connect to another network at Verizon's expense during this time!

 

[Laurenmc2985]

Is anyone able to do anything with Wi-Fi calling?

WiFi calling isn't working for me. I'm connected to wifi but can only use web services. No calls or texts over the wifi. I have an Android and I'm in Central FL.

 

[mac214]

out since this morning in Chicago..SOS displaying for network

 

[msliz123]

SOS all morning in Maui, Hawai'i on iPhone 12 Pro Max

 

[dpcoach]

Blackout in New Jersey for iPhone 13 and under (any phone with removable SIM) but eSIM phones are working fine. Another scheme by Verizon or Apple to force people to upgrade?

No I am upgraded and my phone is out. By wife and kids have 14 and they have no issues

 

[NorCalGator]

RESOLVED- Try hard reset of iPhone- quickly- push Volume up button, release, then push volume down button then release, then quickly push and hold side lock button without releasing until you see apple. If you see “slide to power off” keep holding button until phone powers off and keep holding until you see 🍎.
If you see Siri listening to you, start over- Vol up, Vol down, hold side button.

 

[edhu9898]

Did a network reset and it now shows LTE.
Got a working phone now (had to redo other network settings - WiFi & things)
reset network (will reset all network settings)