I recently purchased the Razer Kraken 7.1 V2's (USB headset) and was expecting them to work great, however, on my computer, the microphone quality is very muffled and just bad. I tried it on my laptop and the microphone sounded fine, so I realized it was a computer problem. I then checked in my PC to find that on my MSI Z370 Pro motherboard, the HD Audio cable had been connected incorrectly to the JAUD1 connector, and was off by two prongs. I fixed it and just in case disconnected and reconnected all of the connectors just to find that the microphone still sounds very bad. Does anybody know anything that could help? Or experienced a problem similar to mine? Please, I'm desperate for answers.