all Microsoft needs to know is that if they market the zune HD and windows 7 devices correctly to appeal to more people then the business oriented consumer, then it would be far better off then any apple device.
the interface is smooth and responsive. the device's are sleek and innovative, they are powerful and customizable. this is everything i have ever wanted in my hand held multimedia player. yes, there isn't a world of apps and games yet, but i don't buy something for all the things that could be done on it, i buy it for all the things that it can do well. the zune HD does everything i need it to do well, the zune marketplace is ten times better then itune's interface and i will never go back to any other multimedia device besides a Microsoft ZUNE and either will anyone in my family.