Mitsubishi TV Model WD-73733 White Dots

[Sherrex8]

Does anyone have information about this model and its issue with multiplying white dots? I spoke with a CSR who told me that they replaced the malfunctioning part, but that their "obligation in the state of California" expired 4 years ago, which I'm sure she's been isntructed to respond with, but to me, this seriously sounds like a recall item for faulty part. I refuse to pay for additional service, let alone the labor fees for an outside contractor to fix the issue. I have read posts on a possible class action suit for a different model. Their answers are simply unacceptable. I'm writing on behalf of my retired mother who is now left with a screen with rapidly increasing white dots that Mitsubishi refuses to take responsibility for.


WD-73733 Model
107122 Serial
Purchased 2007
Best Buy

 

[getochkn]

It's a 10 year old TV. Recall or not, it's past any obligated warranty, and life expectancy.

 

[USAFRet]

It's 10 years old. I'm not quite sure what response you're expecting from Mitsubishi. It is long out of warranty. California or elsewhere.

Additionally, it is a DLP. Far more power hungry than any new LCD screen of comparable size.
Look into something new. Your moms electric bill will love you.