a moderator told me to post here as i had put my question in the wrong section.
Today i discovered that both of my samsung a13 smart phones and my samsung tablet would not connect to my hub so i phoned the helpdesk. I had not noticed that even though all 3 had wi-fi on they were no longer connected to my hub , something had turned it off on all 3 devices. ????
I mentioned to the call center person that whilst i was trying to figure out what was wrong i had tried to get on the internet using the mobile data setting but it did not work. The guy said it wont work if your not near a .......
So my problem is i cant remember what he said i need to be near to.
FOOTNOTE .... what i cant figure out is what turned off the wi fi on all 3 devices
Today i discovered that both of my samsung a13 smart phones and my samsung tablet would not connect to my hub so i phoned the helpdesk. I had not noticed that even though all 3 had wi-fi on they were no longer connected to my hub , something had turned it off on all 3 devices. ????
I mentioned to the call center person that whilst i was trying to figure out what was wrong i had tried to get on the internet using the mobile data setting but it did not work. The guy said it wont work if your not near a .......
So my problem is i cant remember what he said i need to be near to.
FOOTNOTE .... what i cant figure out is what turned off the wi fi on all 3 devices