Motherboard usb Inputs Not Working

kiranearitachi

Honorable
Nov 8, 2013
5
0
10,510
0
Hello yesterday my usb just stoped working randomly during the day. I have tried to reinstall the drivers and power cycle and nothing has worked. I got them to work for about 30 min by removing the cmos battery, but now that wont even work. They also will not show up in the bios boot menu which i made sure to have them enabled. Is my problem the motherboard or a software problem?

system is an alienware m14x r1
 

kiranearitachi

Honorable
Nov 8, 2013
5
0
10,510
0
They only give power as I can still charge my phone. Nothing that requires drivers work. In my device manager only a pci device has an error. The usb 3.0 driver does not even show in the manager and when i try and open it it says usb 3.0 controler not found.
 
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