mousepad not working on Acer notebook

[shaun88]

I have an Acer V5-431 notebook
I had to replace the hard drive (for other reasons), afterwards I installed Windows 7 and i noticed the mouse wasn't moving, I had to plug a mouse into it
I'm sure the mousepad is connected to the motherboard correctly, I didn't knock it or anything and the touchpad driver is installed, it just wont work and I have to use a mouse plugged into it,
help pleaseee

 

[jarotech]

Hi, in the Device Manager, under Mice and other pointing devices, do you see your mouse pad there?

 

[shaun88]

Hi, in the Device Manager, under Mice and other pointing devices, do you see your mouse pad there?

sorry for late reply, no it's not there, I've made sure twice that it's attached to the motherboard correctly, please help

 

[jarotech]

I have a stupid question, but I have to ask, did you try the <Fn> + <F7> function for the touchpad.
When you connect the cable for the touchpad, you are sure you press the connector latch until it locks into place.