My Acer laptop V5 won't turn on, help!

Johana_4

Commendable
May 14, 2016
1
0
1,510
My Acer laptop V5 wont turn on but there is a beeping sound when I plug it in and the blue and orange lights turn but the screen still stays black. Also, there is no sound of it turning on or anything, like the vent thing at the bottom. Just the beeping and the lights. When I unplug the charge there is a beeping sound again and the blue light stays on and the orange turns off. Help pleasee.
 
Hi,

Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If this will not work, do test the AC adapter if it's working properly. Remove the battery and power the laptop with just the AC adapter connected and see if it will boot up or not. do also try a different AC adapter that has the same voltage and see if it will work or not.
- Proceed with reseating the RAM's if trying a different AC adapter will not work, remove them all for couple of seconds then put them back in making sure everything is seated properly.
- If it will still not work, connect an external monitor and see if you'll get any display from it. If there's a display on the external monitor that could mean that the problem is the built in display.
- But if there's still no display on the external monitor that means the problem lies in the motherboard.