Solved! My alcatel phone wont comunicate with google servera

knladson777

Prominent
Oct 27, 2017
1
0
510
I turn on phone I press English it serves for Wi-Fi. It scans Wi-Fi then says software update the says checking connection then says google server is not communicating with phone. What is the problem

Thanks
 
Solution
Tap the App square and go to Settings then WiFi. Are you set up to connect with your home router or McDonalds or whatever? Have you ever been online using that 'phone?