My android coolpad note3 lite is not charging while cellphone is switched on...but if my cellphone is switched off then my phn

Vishal_1319

Commendable
Aug 20, 2016
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My android coolpad note3 lite is not charging while cellphone is switched on...but if my cellphone is switched off then my phn is charging ....what to do..? Tell me argent
 
Solution
Well, it sounds like you have something (or somethings) running on the phone that are draining the battery faster than it can be recharged.

I would suggest you try running the phone in "Safe Mode" and see if the drain while plugged in issue persists. If it doesn't, then you definitely have apps running and draining it faster than it can charge.

If it still does it while in "Safe Mode" then there may be something wrong with the phone.

To get into "Safe Mode" please do the following.

1. First turn off the phone.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or...
Well, it sounds like you have something (or somethings) running on the phone that are draining the battery faster than it can be recharged.

I would suggest you try running the phone in "Safe Mode" and see if the drain while plugged in issue persists. If it doesn't, then you definitely have apps running and draining it faster than it can charge.

If it still does it while in "Safe Mode" then there may be something wrong with the phone.

To get into "Safe Mode" please do the following.

1. First turn off the phone.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.
 
Solution

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