My Asus laptop is stuck on the sign in screen

Kim38

Commendable
Mar 29, 2016
4
0
1,510
0
My laptop won't let me sign in. WiFi is lit up in the bottom right corner but the "power?" (Circle with a vertical line through the top) and 3\4 broken lined one in the centers arent ? Sorry I'm not too computer savvy. Any ideas
 

MusenMouse

Commendable
Mar 24, 2016
80
0
1,610
24
Have you tried doing a hard shutdown on your computer? To do a hard shutdown hold the power button down for 10-15 seconds, then let go and let the computer rest for 10 seconds, and then turn it back on.
 

MusenMouse

Commendable
Mar 24, 2016
80
0
1,610
24
Does you computer get to the windows login screen? If it does what is preventing you from logging in? Is the computer frozen or does the laptop not accept your password?
 

MusenMouse

Commendable
Mar 24, 2016
80
0
1,610
24
Have you tried doing a hard shutdown on your computer? To do a hard shutdown hold the power button down for 10-15 seconds, then let go and let the computer rest for 10 seconds, and then turn it back on.
 

Kim38

Commendable
Mar 29, 2016
4
0
1,510
0


 
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