my asus taichi21 laptop won't shut down, just goes to sleep, and has to be kept on charger the whole time

shazz1

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Nov 3, 2015
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When I push the off switch on my asus taichi21 laptop it only goes to sleep. It does not close down and I have to keep it charging the whole time. Does anybody have any answers or can tell me if there is some other way of shutting the machine down.
Thank you.
 

T_T

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Jan 13, 2010
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Could be a power options setting. Start>Power Options>Choose what to do when I: Push power button: Shutdown

Alternatively, you can simply hold the power button for about 2-3 seconds, that should force the shutdown.
 

T_T

Distinguished
Jan 13, 2010
34
0
18,610
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Could be a power options setting. Start>Power Options>Choose what to do when I: Push power button: Shutdown

Alternatively, you can simply hold the power button for about 2-3 seconds, that should force the shutdown.
 
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