My cursor on my asus x550c is frozen

[samerhamadeh]

Hi, my cursor on my asus x550c keeps on freezing. I tried to press fn+f9 and I turned it on and off and I tried to plug in a USB mouse and nothing is working. Sometimes when the battery dies and I charge it when it first opens it works normally for about 5 minutes then it freezes again and the cursor doesn’t move or click on the stuff that it was stuck on. Please help!!

 

[hang-the-9]

Start with making sure system is cleaned out, it's abut 4 years old so would have dust, clogged or bad fans etc.. that can cause it to overheat. Test with one RAM stick at a time or different RAM. Did you try a clean Windows setup already? If not, that is a good step to take. Past that, could be a failing drive, maybe the motherboard.