My Dell latitude constantly turns off everytime I turn it on. It sometimes makes it to the home screen mostly does not...

[John_406]

My Dell latitude constantly turns off everytime I turn it on. It sometimes makes it to my home screen and sometimes it powers off during the start up... Every once in awhile it will let me get 15minutes to an hour into a project, video, or game etc. before *POOF* it just cuts off. HELP!

 

[webworkings]

Does this happen on battery power only or when the charger is connected? If happens on battery only, then I would say your a battery is going bad and needs replacing.

If neither of the above is a factor, then you may want to try starting up in "Safe Mode" and see if it will fully load. If it does, then you could have a bad program, virus, malware, etc. on the device that needs removing.

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.