My Galileo Pro new won't go past the Galileo screen ? What do I do?

[sherribburleson]

My daughter's brand new Galileo Pro won't go past the screen that says Galileo Pro. What do I do to fix the prpblem?

 

[webworkings]

If is is brand new, return it and have them give you a working device. No new device should give you any problems.