my inbox in outlook.com disappeared

pattyw96

Estimable
Mar 3, 2015
1
0
4,510
0
i dont know of any reason ..it just happened...running windows 8.1..i have 2 email addresses....it only happened to 1 of them.
 

Louise Porkolt

Estimable
Nov 25, 2014
135
1
4,660
23
Hi there,

Have you checked if your profile was changed with another one ?
try checking in "controlpanel" - "e-mail" (e-mail in win7 don't know in win8)
if you have more than one profile just check the other one as a "standard" profile !

if you have corporate mail it should be an OST-file, (offline folder cannot be opened as a PST-file)
You can search for PST-files, can be opened in outlook as a file (NO DOUBLE CLICK). The PST file should contain your old mails !

Let us know if it solved something !

Cheers, Louise.
 

Louise Porkolt

Estimable
Nov 25, 2014
135
1
4,660
23
Hi there,

Have you checked if your profile was changed with another one ?
try checking in "controlpanel" - "e-mail" (e-mail in win7 don't know in win8)
if you have more than one profile just check the other one as a "standard" profile !

if you have corporate mail it should be an OST-file, (offline folder cannot be opened as a PST-file)
You can search for PST-files, can be opened in outlook as a file (NO DOUBLE CLICK). The PST file should contain your old mails !

Let us know if it solved something !

Cheers, Louise.
 
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