My key board wont use every letter, if i press L it will lock or E opens computer, virtual and usb keyboards do the same thing

[pettersoncrawford]

I can only use certain letter and its absolutely frustrating, I can't even use help and support because I have to type my question, PLEASE. If I can't fix it I am getting rid of it

 

[webworkings]

Then you may need to have the device looked at if neither is working. There could be an issue with the motherboard.

 

[webworkings]

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.

 

[pettersoncrawford]

It didn't work and the external keyboard does it too. I didn't find anything called a synaptic driver

 

[webworkings]

Then you may need to have the device looked at if neither is working. There could be an issue with the motherboard.

 

[lizzymedina_]

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.

i had the same problem and this solved it! Thank you!