Question My laptop audio doesn't work

Merkuus

Commendable
Aug 1, 2019
7
0
1,510
0
My laptop doesn't recognize any audio devices and thus can't play anything. It won't recognize my headphones or built-in speakers. I have tried to reinstall drivers and do a clean boot but nothing has worked. My laptop is HP Pavilion Gaming Laptop 15-cx0xxx
 
It is possible the sound on the device has died, which would require parts be replaced.

However, before doing that, I am assuming here that you are trying to connect via the 3.5mm port, other than the internal speakers. Have you tried connecting via a USB port? Try that and see if it works for you. If not, then I would look at getting the laptop repaired.
 

Merkuus

Commendable
Aug 1, 2019
7
0
1,510
0
It is possible the sound on the device has died, which would require parts be replaced.

However, before doing that, I am assuming here that you are trying to connect via the 3.5mm port, other than the internal speakers. Have you tried connecting via a USB port? Try that and see if it works for you. If not, then I would look at getting the laptop repaired.
The computer recognizes my usb headphones and it gives the audio signals that it works and has connected. But when i try to watch videos or listen to music, the browser doesn't play anything. Spotify also gave me some error that i should refresh but it never works. I tried this on both firefox and edge browsers.
 

Merkuus

Commendable
Aug 1, 2019
7
0
1,510
0
So even through USB headphones it doesn't play any sounds? Does this only occur through browsers or does this happen with all sounds on the computer?
No sound is coming from the computer. I tried Spotify, Discord and different games but no sound comes through.
 
So you have connected through the 3.5mm port, and the USB port, plus tried just using the internal speakers, and get no sounds at all?

Have you gone into control panel and check that the sounds are set up correctly (you can also test them in there as well).

Also, have you checked to make sure they aren't muted? Even programs can sometimes mute your sounds.

In the end, if none of this works, then you may well have to have the laptop looked at.
 

Merkuus

Commendable
Aug 1, 2019
7
0
1,510
0
So you have connected through the 3.5mm port, and the USB port, plus tried just using the internal speakers, and get no sounds at all?

Have you gone into control panel and check that the sounds are set up correctly (you can also test them in there as well).

Also, have you checked to make sure they aren't muted? Even programs can sometimes mute your sounds.

In the end, if none of this works, then you may well have to have the laptop looked at.
I have tried internal speakers and the 3.5mm port but the device doesnt recognize either of them. When I tried the control panel it says that no audio device is installed. With the USB port i can control the volume but no sounds comes through. I will probably go get the computer checked out
 
Thread starter Similar threads Forum Replies Date
K Laptop Tech Support 1
S Laptop Tech Support 0
XaniteBlank Laptop Tech Support 1
Akram Sidena Laptop Tech Support 2
Dodger X Laptop Tech Support 0
K Laptop Tech Support 0
shim24 Laptop Tech Support 0
X Laptop Tech Support 9
P Laptop Tech Support 2
C Laptop Tech Support 5
PhoenixFlock Laptop Tech Support 1
Nexus_Heathens Laptop Tech Support 4
S Laptop Tech Support 2
S Laptop Tech Support 2
Raj Negi Laptop Tech Support 0
S Laptop Tech Support 1
S Laptop Tech Support 2
S Laptop Tech Support 0
R Laptop Tech Support 0
Manuja55 Laptop Tech Support 2
Similar threads
Question Asus microphone. Device detected, but does not pick up sound
Question Laptop Freezes and audio makes a horrible sound, followed by black screen on restart. Does anyone know what is happening?
Question Laptop Headphone Jack broken. Audio only working from left side of headphone.
Question No Audio Output after plugging Mic in Single Jack Laptop
Question Headphones plugged in but audio is coming from the laptop
Question If I unplug my headphones, audio will only play through laptop speaker until restart.
Question I need help with my old laptop.
Question Acer predator triton 500 Laptop speakers issue(No Sound)-Only clicking noise while audio is playing.
Question Laptop microphone noise in Zoom ; Goes away on Mute
Question IRULU laptop - Need the Audio/Sound Driver (aka: Irulu S14)
Question When I Plug my BM800 Mic into my laptop the built in speaker don't work
Question My Laptop's Input Audio
Solved! Why does my laptop's screen turns blank and the audio disappear when I connect my laptop to an hdmi port?
Solved! How to fix audio in Toshiba Satellite laptop (one day trying fixes)
Question External mic does not pick sound when connected to 3.5mm jack
Question Audio issues with Bluetooth 5 Headphones (Motorola Escape 220) with Bluetooth 4 Laptop (Toshiba Satellite L50-C)
Question My Lenovo IdeaPad 320 Laptop AMD keeps playing Speaker Audio to the Microphone when I use it on external apps.
Question A complicated issue with a crackling speaker - disabling it requires uninstalling RealTek drivers?
Question My headset microphone picks up all sounds played through my headphones. No changes in windows sound settings help!
Solved! Headphones are not detected by laptop

ASK THE COMMUNITY