My laptop icon for internet is not working. It won’t respond with right click ether.

[ladyaltima]

My laptops internet icon does not work. Even right clicking produces no response. I can’t enter my control panel nor my internet settings. Troubleshooting says can’t diagnose the problem. I can’t even shut the laptop down. My other icons work fine. It’s just the one for internet.

 

[jwcrellin]

What browser program are you using? And when you say you can't restart your laptop, have you tried long pressing the power button to do a hard reset?