My laptop is picky with networks!

[namstar15]

I have and MSi GE62 apache pro running on w10. I have this problem where my laptop CAN connect to our home wifi, my phone's hotspot, cousin's network and so on but it wont connect to our office's network. When I checked the Intel(R) dual band wireless AC-3165's properties from network adapter from the device manager it says "the device cannot start (code 10).

 

[Laptop_Nerd]

Hi,

Here are some troubleshooting steps that you may want to try that may solve the issue.
- Start by uninstalling/reinstalling the wifi adapter.
- Go to Device Manager and uninstall the wifi adapter then reboot your laptop.
- It should automatically reinstall the driver after the reboot.
- If it doesn't install, you may need to connect your PC hardwired first to download and install the latest wireless adapter driver from MSI Support site.
- Here's the link: http://download.msi.com/nb_drivers/wl/AHWFW0873G_18.11.0.8.zip
- After installing the latest driver do test it again.