my laptop will not open internet explorer

[goose1a]

Shows I'm connected to my WiFi but Windows explorer will not open

 

[webworkings]

Is it the program that won't load/launch, or that you can't get to any websites on it?

 

[goose1a]

Will not launch Internet Explorer

 

[webworkings]

That then isn't an internet problem but an explorer one. Have you tried rebooting the computer and then trying to load it?

Also, check for updates, as that could cause it not to load.

Plus run some good malware and virus checks to make sure something is not preventing it from working.

In the end, if it still won't work, try installing another browser and see if it will work. If that works, then I would contact microsoft support and ask them what they issue is, they may have a fix.

 

[lwp22lwp]

That then isn't an internet problem but an explorer one. Have you tried rebooting the computer and then trying to load it?

Also, check for updates, as that could cause it not to load.

Plus run some good malware and virus checks to make sure something is not preventing it from working.

In the end, if it still won't work, try installing another browser and see if it will work. If that works, then I would contact microsoft support and ask them what they issue is, they may have a fix.

How would I install another browser if I can't open the Internet?