My laptop won’t open

[beniko.awraham]

Hi
I was using my laptop early on today and now it won’t turn on nothing works and the only light that turns on is the charger light and that’s when u plug in my charger but the power light (blue light) doesn’t turn on and there’s no sound coming from it, could someone please help

 

[beniko.awraham]

By the way it’s an Acer Aspire A515

 

[tejayd]

You can try this. https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset#_ga=2.28878140.1449442581.1532589796-2035919832.1532589796

 

[beniko.awraham]

I done what he said on the video and still didn’t work

 

[webworkings]

NOTE: Yes, I know some batteries are not so easy to get to, on some devices. However, it should be removable/replaceable. Unless it is under warranty, then you should contact the manufacturer first.


Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

If you do not feel comfortable doing this yourself, then I would try a local tech.