MY lenovo laptop starts and show blank screen after welcome only mouse work

Mar 7, 2018
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MY laptop starts and show blank screen loading of window is very slow even in safe mode after long time it display task manager and desktop icon but it freezed ... i cant access my files ..plezss help me..one more thing when i open it safe mode with cmd it was fine but opened explorer it freezes again i have resetted the ram , hard reboot
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Solution
run a checkdisk. could be errors on the hard drive.

also when booted and stuck on black screen try ctrl+alt+dlt and open task manager. click on file. run new task. type explorer.exe and press enter. see if it helps.

sounds like a hdd to me though
Feb 14, 2018
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run a checkdisk. could be errors on the hard drive.

also when booted and stuck on black screen try ctrl+alt+dlt and open task manager. click on file. run new task. type explorer.exe and press enter. see if it helps.

sounds like a hdd to me though
 
Solution