I've had numerous issues with this laptop such as the plugged in not charging problem. Given that the issue (3 years)(New battery, New cord, Microsoft acpi still no luck) has been constant i've lost hope, but recently the battery charged up to 97% again. This rules out that it could possibly being a motherboard failure because it charged up to 97% percent again. Currently I am running with 97% plugged in charging, but it will not go pass that. What makes this interesting is that it started charging after my router tower failed on me, and I was without internet for 6 hours.