My lenovo y700 shuts down when playing games

[TermTerm4923]

My laptop has an HDD and an SSD. When playing games from the SSD, the laptop has never shut down. Playing games from my HDD does cause it to shut down. I tried it by moving Skyrim between my SSD and HDD and well it shuts down while i played it from my HDD. The game that always crashed is Battlefield 4, but i cant move that to my SSD because i dont have enough space. I've checked the HDD with software and it said is was fine. Could it really be just my HDD? The max temp the cpu or gpu has ever gone up to was 67c.

 

[webworkings]

It could be the hard drive, but I would still try checking the temps with a few different monitoring programs to be sure. To monitor temps etc. Don't want to have to replace something that isn't actually bad.

 

[TermTerm4923]

I have speedfan, realtemp, and open hardware monitor and the cpu temp got up to about 58c and gpu gets to 64c. Hard drive stayed at 37c.

 

[webworkings]

Those are average temps so overheating isn't the issue. If the drive is going that could cause it, but it seems odd that it would only happen with the specific game(s).

 

[D_Know_WD]

Hi there TermTerm4923,

Sounds like an overheating issue, despite the fact that the temps are average. Can you turn on the laptop right after it shuts down? In case you can't, then it is overheating. You can consider cleaning the dust out of it.

Could you post a screenshot of the SMART report? (HDD testing tool)

Cheers,
D_Know_WD

 

[TermTerm4923]

Those are average temps so overheating isn't the issue. If the drive is going that could cause it, but it seems odd that it would only happen with the specific game(s).

I thought it was overheating because Battlefield 4 is a demanding game, but even playing Star Wars Battlefront 2 will cause it to crash. It crashes about 2-4 times and then it will stop crashing and I am able to play (this is usually what happens). Then other times it will crash repeatedly every like 10 secs or so and at that point i give up.

 

[TermTerm4923]

Hi there TermTerm4923,

Sounds like an overheating issue, despite the fact that the temps are average. Can you turn on the laptop right after it shuts down? In case you can't, then it is overheating. You can consider cleaning the dust out of it.

Could you post a screenshot of the SMART report? (HDD testing tool)

Cheers,
D_Know_WD

Yes I can turn it on right after. It doesn't necessarily turn off, more so it goes to sleep because all i have to do is click my mouse and put in my password and I'm all set to go.
I'll try the SMART report but I've heard they're not too reliable on diagnosing HDD issues.
edit:
here is the SMART report
http/imgur.com/a/c8vy5

 

[TermTerm4923]

Been playing also Fallout New Vegas for about 30 min and max temp the gpu got was 52c and no shutdown

 

[velo3100]

Does the hdd cause any other programs other than games to shut down the pc?

 

[TermTerm4923]

Does the hdd cause any other programs other than games to shut down the pc?

well i dont have any other programs on my HDD, everything else is on the SSD. Only thing on my HDD are games

 

[velo3100]

Try installing something lightweight on the hdd and see if the laptop shuts down. This will test if it is the hdd or something else.

 

[TermTerm4923]

Try installing something lightweight on the hdd and see if the laptop shuts down. This will test if it is the hdd or something else.

What do you suggest i download? Like a browser?

 

[TermTerm4923]

...it also shut downs sometimes when downloading updates or games to the HDD. (I guess since its accessing the HDD?)

 

[velo3100]

Yes like a browser, and it sounds like there is something wrong with the hdd if it shuts down when downloading updates to it.

 

[TermTerm4923]

Yes like a browser, and it sounds like there is something wrong with the hdd if it shuts down when downloading updates to it.

i have installed mozilla, I'll see if it does causes my laptop to shutdown. I also have opened up my laptop to unplug and plug my HDD back into the laptop (maybe it was just a loose connection) but nope, it still shutdown while downloading Battlefield 4 on it.

 

[velo3100]

It sounds to me like the hdd is corrupt as it shuts down when downloading a game. One option is to take the hdd out and put it on another pc if you have 1.

 

[TermTerm4923]

It sounds to me like the hdd is corrupt as it shuts down when downloading a game. One option is to take the hdd out and put it on another pc if you have 1.

Unfortunately I don't have another laptop to try the hard drive on, but I did order a new hard drive and it should get here within a week, hopefully that will fix it. Also, why would the laptop crash if the OS is not on that hard drive?

 

[velo3100]

Is the OS currently stored on the ssd or the hdd?

 

[TermTerm4923]

Is the OS currently stored on the ssd or the hdd?

It's on the ssd

 

[velo3100]

If it is only that 1 game, have you tried uninstall it and reinstalling it.