my phone ZTE phone will not come on, the screen is black and the red light at the top of the phone stays on

Dknox

Commendable
Jul 27, 2016
1
0
1,510
my phone ZTE phone will not come on, the screen is black and the red light at the top of the phone stays on
 
Solution
Sounds like a power problem. Have you made sure that it is charged up? Try using a different cord to charge it and see if it works. If that doesn't do it, the battery may need replacing.

If neither of these works, you could try a "Factory Reset", which will erase some things, but not all. Located the pinhole on the phone and use something small (but not sharp, don't want to damage it) to depress the button and then try starting the phone (if it doesn't start on it's own).
Sounds like a power problem. Have you made sure that it is charged up? Try using a different cord to charge it and see if it works. If that doesn't do it, the battery may need replacing.

If neither of these works, you could try a "Factory Reset", which will erase some things, but not all. Located the pinhole on the phone and use something small (but not sharp, don't want to damage it) to depress the button and then try starting the phone (if it doesn't start on it's own).
 
Solution