Question My Samsung Galaxy A6 won't turn on or reboot?

Apr 20, 2019
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Recently, I was on my Galaxy A6 phone and suddenly my phone just froze and turned off. Since then it has been unresponsive; it won't charge or turn on. I've tried holding the power button and both the volume buttons simultaneously for a while, but still nothing has happened. I have only had this phone for 4 months and it has been working perfectly until now. Do I just need to get a new phone?
 
Sep 19, 2019
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Recently, I was on my Galaxy A6 phone and suddenly my phone just froze and turned off. Since then it has been unresponsive; it won't charge or turn on. I've tried holding the power button and both the volume buttons simultaneously for a while, but still nothing has happened. I have only had this phone for 4 months and it has been working perfectly until now. Do I just need to get a new phone?
hi, did you find a solution? Or just got a new phone?

I'm having the same issue.
 
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