My Samsung Galaxy tab 4 won't turn on.When I charge it ,it's fine until the Samsung logo appears then it get stuck on it?

[Celene]

When I want it to turn it just stop at the Samsung logo until the battery dies.

 

[webworkings]

You might try loading in "Safe Mode" to see if it will get past the logo. If it does, there may well be an app that is hindering it from loading properly and you would need to find and remove it.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.

 

[Celene]

You might try loading in "Safe Mode" to see if it will get past the logo. If it does, there may well be an app that is hindering it from loading properly and you would need to find and remove it.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.